Shipping policy

Thank you for shopping with Pet Galaxy. We aim to deliver your order safely and provide clear shipping options at checkout.

Processing time

Orders are generally processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays begin processing on the next business day.

United States shipping

  • Economy: estimated 5–8 business days. Rates depend on order weight.
  • Standard: estimated 3–4 business days. Rates depend on order weight.
  • Free economy shipping: available on qualifying U.S. orders of $50 or more.

The exact available rate and delivery estimate are shown at checkout based on the products, total order value, weight, and destination.

International shipping

International availability and carrier-calculated rates depend on the destination market. Customs clearance, duties, taxes, and carrier delays can affect delivery time and final cost.

Order tracking

When tracking is available, shipping updates are sent using the contact information provided at checkout.

Delays and address accuracy

Carrier, weather, customs, and other circumstances outside our control may cause delays. Customers are responsible for entering a complete and accurate delivery address.

Contact us

For shipping questions, email globalistworldllc@gmail.com and include your order number when available.

Thank you for shopping with Pet Galaxy. We aim to deliver your pet products quickly and safely.

Processing Time:

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on weekends or holidays will be processed the next business day.

Shipping Time:

  • Domestic Shipping (within USA): 3–7 business days.

  • International Shipping: 7–21 business days (delivery time may vary depending on destination and customs clearance).

Shipping Rates:

  • Shipping rates are calculated at checkout based on location and weight of the items.

  • Free shipping is available for orders over $150.

Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email so you can monitor your package.

Delays: 

  • We are not responsible for shipping delays caused by courier issues, weather conditions, or customs processes.

Contact Us:
If you have any questions about your order or shipping, please contact us at globalistworldllc@gmail.com.